Frequently Asked Questions

Before registration

What is the InLoya POS?

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What is the InLoya POS?

InLoya POS is a mobile application for business that scans customer loyalty cards (using QR technology) and monitors the use of promotional codes generated on the platform.

How to order a branded mobile application?

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How to order a branded mobile application?

You can order a branded mobile application by selecting the Medium tariff (on the “Additions” section). The Ecom tariff also includes this feature.

How to use a promotional code while registering?

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How to use a promotional code while registering?

If you have received a special promotion code, enter it in the "Promotional code" field on the "Tariffs" section, and click the Apply button

Which countries are available for registration on the platform?

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Which countries are available for registration on the platform?

Registration and use of the platform's full functionality are available in every country in the world.

How long does it take to activate an account?

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How long does it take to activate an account?

Account activation on the InLoya platform occurs immediately after registration.

After registration

Could I use an account manager's support to help us use InLoya?

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Could I use an account manager's support to help us use InLoya?

Upon activation of the “Account Manager” service in the “Additions” section, our specialists will help you set up your account and undergo complete training on using the InLoya platform

How to use the services of business consulting to develop unique loyalty strategies?

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How to use the services of business consulting to develop unique loyalty strategies?

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By activating the "Business Consulting" feature on the "Additions" section, our experts will assist you in designing your own loyalty program mechanisms and constructing exclusive motivational prototypes for your customers.

Do I need to integrate InLoya into hardware or software?

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Do I need to integrate InLoya into hardware or software?

The InLoya platform is a stand-alone program that operates and works without third party applications. In the “Enterprise” tariff, if you need to completely integrate InLoya with third-party services, you will seize this opportunity.

I enter my e-mail and password, but the system displays “User not found”.

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I enter my e-mail and password, but the system displays “User not found”.

I enter my e-mail and password, but the system displays “User not found”.
1) Violation of the censorship rules when sending SMS, E-mail, PUSH notifications.
2) Expiration of the payment period.
3) Violation of the rules of the public offer.
Forgot the most important thing. If entered incorrectly. For further explanation, click the recover password button

What kind of campaigns should I launch for my business?

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What kind of campaigns should I launch for my business?

On the Inloya platform, you can choose from discounts, vouchers, coupons and referral promotions, each of which can be customized for your business. If you need help choosing the right promotion for your business, you can use the "Business Consultation" function.

What kind of loyalty program should I choose?

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What kind of loyalty program should I choose?

You can choose from discount, bonus, cashback and membership loyalty programs that can be customized individually for your business. If you need help choosing the right promotion for your business, you can use the "Business Consultation" function.

How quickly can I have the effect of using InLoya?

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How quickly can I have the effect of using InLoya?

You would be able to benefit from the full impact of operating with InLoya if you use all the features and configure all the mechanisms inside the platform correctly