Develop customer trust in your business and instantly boost the quality of the service or product you provide.
What is it?
FeedBack is the latest approach for gathering customer reviews that will allow you to emphasize their value and develop the loyalty to the brand. This feature enables you get closer to consumer attitudes, take the wishes into account, and thus increase the number of them.
What does it include?
• Creation of a unique QR code
• Creation of an unlimited number of QR codes with the ability to track in various locations
• Getting detailed statistics of responses
• Interactive interaction with clients
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Distinctive features
The team of InLoya.com project has developed a new way of gathering feedback that will help visualize and audiolize customer comments.
• Text feedback (typed text)
• Photo feedback (sending photo images)
• Audio feedback (recorded voice message)
• Video feedback (recorded video message)
How it works?
• You fill out the questions yourself and choose in what format you want to receive feedback, whether it is just comment (without a question), whether it is a choice of one of the answer options or a request for a detailed answer to your question.
• You can print the generated electronic QR code and mark it in the room or when packing the goods. Your visitors will immediately go to the page with questions, having scanned it.
• All responses are collected, so you can easily access to the complete response report and enhance the quality of service based on it.
• The information “about yourself” filled in by clients is automatically inserted into your client database, where you can interact with them, just like with the rest.
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